ServiceNow Fed Summit

-

Track 1

Agent Intelligence and Virtual Agents

Salons 1 & 2

The modern service desk is all about service experience and operational efficiencies. Machine learning is a key component moving forward. Smarter service desks mean less time spent working on troubleshooting and more time spent on mission-centric activities. Join this session to hear how machine learning and advanced analytics are the key to overcoming operational inefficiencies.

Speakers

Funkhouser
Senior Solution Consultant
ServiceNow
Malone
Advisory Solution Architect
ServiceNow Federal
Rafik
Federal Senior Sales Engineering Manager
SolarWinds