ServiceNow Fed Summit

Gaylan Short

HR Transformation Leader

ServiceNow

Gaylan has over 20 years of HR experience, with an emphasis and particular passion around employee experience and engagement, data-driven decision making, employee relations and coaching leaders. She most recently served as an HR Business partner for the Global Sales team at Shutterstock in New York City. Prior, she was the Global HR Care Leader at Intuit – In her 12 years there, held several positions, but most recently led an global team of HR generalists, posted around the world, providing a follow-the-sun HR Care Model. In the top 10 percent of people managers for quantifiable employee engagement scores, she maintained an employee engagement rate of 98 percent favorable for her remote, globally-dispersed team, which consistently achieved best-in-class tNPS scores for customer care.

Short
Gaylan Short
HR Transformation Leader
ServiceNow